Neat Routine privacy policy
Effective October 13, 2026
Neat Routine is provided by CST3 Media, LLC. This policy covers the iPhone app and support communications about it. The CST3 Media website has its own hosting and privacy practices.
Information stored on your device
The app stores your rooms, routine names, schedules, time estimates, completion history and preferences locally on your device. It has no developer account system, advertising, tracking, analytics SDK or developer-hosted database. It does not automatically send your household plan to CST3 Media.
Backups, recovery and exports
You can export your editable plan as JSON, completion history as CSV and routine plan as PDF. These files may include room and routine names and activity dates. If you save or share a file, the destination you choose handles it under its own policies. The app prepares temporary files locally for sharing.
Importing a JSON backup replaces your current plan after confirmation and preserves a local copy of the previous data. Unreadable save files are also preserved for recovery. Archiving a routine does not erase it, and recovery files can contain earlier information. Deleting the app removes its local data and recovery files. Offloading the app may retain documents and is not the same as deleting it.
Your device or iCloud backups may contain app data depending on your Apple settings. Neat Routine does not provide automatic cloud sync. Deleting the app does not delete exports, support messages or device/cloud backups. Manage those copies in their respective apps or services. We cannot remotely retrieve or erase your local plan.
Optional notifications
If you enable daily reminders, the app requests iOS notification permission and schedules notifications locally. You can disable them in the app or iOS Settings. We do not use a developer push-notification server.
Apple purchases and testing services
Apple processes App Store purchases. CST3 Media does not receive your payment-card details through Neat Routine. Apple may process purchase, backup and diagnostic information under its own settings and policies. For TestFlight builds, Apple may make testing information, crash diagnostics and feedback available to us. Review feedback and screenshots for private information before sending.
Support messages
If you email us, we receive your email address, message and attachments to respond and investigate. Send only what is necessary, and avoid attaching household backups unless they are needed for a specific support issue. You may ask us to delete support information, subject to legitimate recordkeeping and legal obligations, at connor@cst3media.com.
Updates and contact
We will update this page when our app’s information practices change. The effective date identifies this version. For privacy questions, contact CST3 Media, LLC at connor@cst3media.com.